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yippee1999

Registered:
Posts: 11
 #1 
i wanted to do rainbow bridge tonight.  somehow i was able to add my pet's name last week, but it never said to make sure you were registered etc.  so today i opened the site again, went to rainbow bridge and it kept askikng for my user name.  so i guessed what it might be since I last used this site 6 years ago.  nothing happened.  saw chat box but nothing.  no error message.  seems they had no record of me.

so i registered with a new name.  got confirm email.  clicked on it.  logged in for chat.  and again nothing.  blank screen that says 'do not close this screen to keep chat open.  but i'm not SEEING any chat.  argh.  help!

tx
EdW

Site Owner
Registered:
Posts: 1,429
 #2 

I suspect that the log-in window is actually there but it is being hidden by the  "Chat in progress. Keep this window open to stay connected" window.

 

Try minimizing, (NOT closing), the "Chat in progress. Keep this window open to stay connected" page.

 

I am very sure that you will then be able to see the log-in window.

 

Ed

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